Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Freshwater Press, we believe that online gaming at Fair Go Casino should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.

If you find yourself struggling with your gaming habits, support is available. We encourage you to use the tools and resources outlined below.

Age Verification

Fair Go Casino is strictly for individuals aged 18 years or older, or the legal gambling age in your Australian state or territory, whichever is higher. By accessing Fair Go Casino through Freshwater Press, you confirm that you meet this legal requirement.

If you are under the legal gambling age, please do not participate in any gaming activities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing Losses: Trying to win back money you've lost by gambling more
• Hiding Gambling: Concealing the amount of time or money spent gambling from friends or family
• Loss of Control: Gambling longer or with larger amounts than intended
• Preoccupation: Constantly thinking about gambling or planning the next gaming session
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Financial Difficulties: Borrowing money to gamble or experiencing financial strain
• Mood Changes: Gambling to escape problems, relieve stress, or cope with anxiety or depression
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Lying About Gambling: Being dishonest with loved ones about gaming activities

If you recognise any of these signs in yourself or someone you know, please reach out for support.

Self-Help Tools & Responsible Gaming Features

Fair Go Casino provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a limit on how much you're willing to lose during a gaming session
• Reality Checks: Receive reminders of how long you've been playing to help you stay aware of your gaming duration
• Session Limits: Set a maximum time limit for each gaming session
• Self-Exclusion: Take a break from gaming by temporarily or permanently excluding yourself from your account
• Account Closure: Permanently close your gaming account if you wish to stop gambling entirely

We strongly encourage you to use these features to maintain a healthy relationship with gaming.

Support Organizations & Helplines

If you're struggling with problem gambling, professional help is available. The following organisations provide confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free and confidential counselling, self-assessment tools, and support resources available 24/7
• Gamblers Anonymous (Australia)
  Support meetings and peer-to-peer assistance for problem gamblers across Australian states

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support for problem gamblers and their families
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling operators
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support for problem gambling
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
  Confidential support and referrals to treatment services

Need Help? Reach Out Today

If you suspect that you or someone you care about may have a problem with gambling, please seek help immediately. There is no shame in reaching out—problem gambling is a recognised condition, and recovery is possible with proper support.

Contact Gambling Help Online on 1800 858 858 (Australian free call, available 24/7) or visit www.gamblinghelponline.org.au for online chat and resources.

Remember: gambling should only ever be entertainment. Play safely, within your limits, and enjoy the experience responsibly.